AI back office for tradies

More calls. More jobs. Less admin.

We set up an AI back office that answers your calls, texts back the ones you miss, chases your quotes and follows up unpaid invoices. You stay on the tools.

  • Built for Aussie trade businesses
  • Set up for you, live in 14 days
  • You approve it before it goes live
7:13 pmSMS
New customer
Missed call, 7:12 pm

Hi, it's Your Business. This is an automatic text. Sorry we missed your call, we're on a job. Reply with what you need and your suburb and we'll get back to you. Reply STOP to opt out.

7:12 pm

Shower's leaking behind the tiles. Can someone look at it this week?

Thanks. We've passed that on and someone will call you back first thing tomorrow.

7:14 pm
Enquiry added to your job appFergus · quote request
Quote followed upDay 5 email sent
Invoice reminder sentThrough Xero
Sound familiar?

Good tradies lose work because they can't get to the phone.

When you're up a ladder or under a house, the phone rings out. Quotes go out and nobody chases them. Invoices wait for Sunday night. There's only so much one person can do.

I can't answer the phone with a gun of sealant in my hand.

I send heaps of quotes and can't remember which ones I chased.

Half my Sunday is invoices.

We get heaps of work but hardly any Google reviews.

What you get

A back office that runs while you work.

We set it all up, connect it to the apps you already use and keep it running. You get the calls, the bookings and the money. We handle the admin in between.

Missed-call text-back

Missed calls get a text straight away, so the customer doesn't ring the next tradie on Google.

Every package

Website enquiry replies

Someone fills in your website form at 10 pm. They get a proper reply within minutes.

Every package

AI receptionist, 24/7

Answers in your business name and says up front that it's an AI assistant. Takes the job details, books it in or passes it to you.

Growth and Pro

Bookings into your job app

Calls and forms turn into jobs or quote requests in your job app, so nothing lives on a sticky note.

Growth and Pro

Quote follow-ups

Every quote gets chased: a text on day 2, an email on day 5, a last nudge on day 10. It stops when they say yes.

Growth and Pro

Invoice chasing

Polite, regular reminders through Xero, so you get paid without the awkward phone call.

Pro

Google review requests

Customers get a link to leave a Google review once the job's done.

Every package

Monthly results report

One page each month: calls answered, quotes chased, money in. In dollars, in plain English.

Every package
A day with Yakkr

What a normal Tuesday looks like.

You do the work. In the background, every call, quote and invoice gets looked after. You only hear about the things that need you.

Live in 14 days

  1. Day 1A one-hour call about your services, areas, prices and what counts as urgent.
  2. Days 2–10We build it around your business and run 20 or more test calls.
  3. By day 14You approve it and it goes live. We keep tuning it after that.
The full setup, step by step
A Tuesday with YakkrExample day
  1. You're on site

    Phone in the ute. Hands full.

  2. Missed call, text sent

    The customer gets a text straight away and replies with the job details.

  3. Into your job app

    Their details land in Fergus as a quote request. No sticky notes.

  4. Last week's quote, chased

    The day 5 email goes out. It stops as soon as they say yes.

  5. Invoice reminder

    A polite nudge through Xero on the one that's overdue.

  6. After-hours call answered

    The AI receptionist says it's an AI assistant, takes the details and books a time from your calendar.

  7. Burst pipe

    A real emergency, so it rings your mobile.

Hear it answer

It sounds like your business, and it says it's an AI.

The AI receptionist answers in your business name, tells the caller it's an AI assistant, takes the job details and books a time that's free in your calendar. If it's urgent, or they want a person, it goes to you.

Want to hear it for yourself? On your free audit call, we'll ring a demo line together. Pretend your hot water's busted.

  1. AI

    G'day, thanks for calling Your Business. I'm an AI assistant, and this call may be recorded. How can I help?

  2. Caller

    Hot water's gone. Nothing but cold since this morning.

  3. AI

    Sorry to hear that. Is there any water leaking from the system?

  4. Caller

    No, it's just cold.

  5. AI

    No worries. I can book someone in to take a look. What's the address, and is morning or afternoon better?

  6. Caller

    Mornings. 12 Example Street.

  7. AI

    Thanks. You're booked for Thursday morning. If it starts leaking, ring back and I'll put you straight through.

Example call, written to show how it works. Your business name, your calendar, your rules.
Built from inside a trade business

We handle the back office. You handle the work.

Yakkr was set up by someone who co-owns a trade business. We know Fergus, Xero and HubSpot from the inside, and we know what it's like when the phone rings and your hands are full.

We're local and you can talk to a person. The AI does the repetitive work. You decide what it can and can't do.

You stay in charge

The AI handles the routine stuff. You get the calls that matter.

You set the rules with us before anything goes live. If it's not sure, it hands over to you.

Emergency

Burst pipe at 2 am? It goes straight to your mobile.

Wants a person

Anyone who asks for a real person gets a callback promise, and you get a text.

Prices

It never makes up a price or books a time that isn't in your calendar.

Honest

It tells every caller it's an AI assistant at the start of the call.

Packages

Three packages. Pick the one that fits your crew.

Each one includes everything in the one before it. Prices in AUD, ex GST, plus a one-off setup fee.

Starter

Sole traders and crews of 1 to 2.

$297/ month
  • Missed-call text-back
  • Website enquiry replies
  • Google review requests
  • Monthly results report
See Starter

Pro

10 to 20 staff and a busy office.

$997/ month
  • Everything in Growth
  • Invoice chasing through Xero
  • Job app, CRM and Xero linked
  • Weekly owner report
  • One custom automation
  • Quarterly review call
See Pro

All prices in AUD and exclude GST.

90day promise

Get back at least your monthly fee in 90 days, or next month is free.

If you don't get back at least your monthly fee in the first 90 days, your next month is free.

The fine print
Questions

The things tradies ask first.

Will my customers know it's an AI?

Yes. It tells every caller it's an AI assistant at the start of the call. If they'd rather talk to a person, it takes their details and you get a text.

Do I have to change my job app or phone number?

No. You keep your number and the apps you already use. We start with Fergus, Xero and HubSpot. Using something else? Ask us on your audit call.

How long until it's running?

Live within 14 days of signing up, after 20 or more test calls and your OK.

Am I locked in?

Three months minimum, so there's time to set it up properly and see results. After that it's month to month.

More questions and answers

See where your business is losing work.

Book a free 20-minute audit. We'll look at how calls, quotes and invoices move through your business, ring the demo line together, and send you a short report.

Email us josh@yakkr.com.au

Tell us a bit about your business and a couple of times that suit. We'll send a Microsoft Teams invite.